Our Policies & Disclaimers

By purchasing a ticket to an event hosted by Dr. Kevin Preston, you assert that;

You are well enough physically, mentally, and emotionally to participate in a retreat (which may include meditations, breathing exercises (breathwork), body movement, stretching, group work, sound healing, music, and lots of beautiful nature. Please share any concerns, questions, or special requirements you may need at info@drkevinpreston.com.

You participate in this event at your own risk.

You authorize the use of creative content from this event that may include photos, audio, videos, and that this content will be under the rights of Dr. Kevin Preston Inc. to use at their discretion.

Tickets are non-refundable. However, they may be transferred.

Unless otherwise noted: A 25% non-refundable deposit is required for all events. In the event of a cancellation of attendance the 25% deposit can be used for future events hosted by Dr. Kevin Preston. You may cancel up to 30 days prior to the event, after that there are no refunds. You may transfer your ticket to someone through contacting us if you cannot make it.

50% deposit is due upon booking. Cancelations and refunds will be provided as follows: 

  • Cancellation 30+ days in advance of program start: Full refund. 
  • Cancellation within 30-days of program start: 50% refund. 
  • Deposit is non-refundable. We will send you your Medisend and first meridian frequency pack. They are yours to keep. 
  • Cancellation after program start: No refunds.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, gift cards & downloadable items cannot be returned.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@drkevinpreston.com.

Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@drkevinpreston.com and send your item to: 3411 32nd Ave., Vernon, BC.

To return your product, you should mail your product to: 3411 32nd Ave., Vernon, BC.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Dr. Kevin Preston Inc. operates the drkevinpreston.com website, which provides information, digital products and event tickets.

This section is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Dr. Kevin Preston website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at drkevinpreston.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers
We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the Privacy Policy Template.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Contact us at info@drkevinpreston.com for questions related to refunds and returns.